Free Donation Pickup Information & request form.
How do I pack my items?
Please place your donations in either bags or boxes. To protect your breakable items, please pack them in boxes that can be easily and safely transported.
How does my Donation benefit the community?
By Donating your items to New Day Reuse you’re helping reduce landfill waste, Plus your Donations help support the New Day Reuse Homeless outreach Care Packet program.
Will the driver come inside and pick-up?
No, drivers are not permitted to enter your home.
Where do I put my donation?
Your donation should be placed by your front door (preferred location) or on your front driveway (our trucks can not access most alleys). (Or Make arrangements with staff PRE-Pickup).
Do I need to be home
No. Leave your donation clearly labeled for ReUse by your front door. Our driver will pick-up the donation and leave a Thank You Card without disturbing you.
When will the items be picked-up?
On the scheduled pick-up day, your items should be outside by 8:00AM. Your donation will be picked up between 8:00AM and dark (rain or shine). Unfortunately, our routes vary throughout the day and we are unable to give you a specific time for pick-up. (Unless Prior arrangements are made)
Will the driver look for my donation if I choose not to schedule a pick-up?
No. There are other organizations that will just “drive and look”. However, we have found this method causes too many missed and/or accidental pick-ups. We require you to be on the driver’s scheduled list to avoid such problems.
Where do the Proceeds & Donations go?
Proceeds & Donations go directly to support the New Day Reuse Project & Homeless Care Pack program.
Do you pick-up in bad weather?
Yes. We pick-up in all types of weather. If there is a State of Emergency, we will not pick-up. If the driver is unable to navigate the truck, we will cancel the route and reschedule with you as quickly as possible. Canceling a route is the last resort option for us and rarely happens.
Please always double check your donation boxes, and bags whether you’re Donating to New Day Reuse or any Charity for personal private documents, Important paperwork. The New Day Reuse policy is if we find these private documents is to shred them immediately.